FREQUENTLY ASKED QUESTIONS

How do I pay?

You can pay in advance online through our website, or by Visa, Mastercard, cash or debit one you show up for your game.

Where can I find my cool team picture?

Your picture will be posted on our facebook page within a few days of your game.

Are games in french and english?

Yes, all games are equipped to accomadate both French and English speakers

Can I get a discount on my birthday?

Yes! You can get a 50% discount on your birthday.  However you must be in a group of minimum 4 players to receive the discount. You will need to show your ID upon arrival. If your birthday happens to fall on a day we are closed, you can redeem your discounted game on the day before or after.

What happens if I arrive late

Your play time may be reduced or you may not be able to play at all depending on how late you are. Please make sure you arrive at least 15 minutes before your game time.

How old do I need to be to play?

The difficulty of our games can be adjusted to accomadate all age groups, however players under the age of 14 must be accompanied by an adult.

Do you offer catering for team events?

Yes, we have full catering services available. Please call us for options and details.

Are there various difficulty levels?

Yes! We can customize each game depending on the level of difficulty you want. By default our rooms are setup at hard level, but we have easy for younger and inexperienced players and extra-hard for seasoned experts.

How many players escape each room?

All our stats for each room are published each week and are available on the website in the game section.

How do I get there by pubic transportation

We are a 12 minute walk from the Georges-Vanier metro station. There is also bus 57 from Guy-Concordia metro that stops right in front of our building.

Is there parking available?

There is free parking available on the streets surrounding our building. You can find parking on Bassin, William, Des Seigneurs and Richmond. Parking spots may be limited during weekdays so we advise you give yourself ample time before your game time.

Is there a possibility we might play with other people?

Unless you specifically ask to be paired with other players, you will be playing only with your own group.

Why do you have two identical rooms?

This feature allows larger groups to compete and race against each other! Ideal for team events (coporate team building, parties, sports teams)

Is it safe?

Yes. We’ve designed our games with your safety in mind. No special physical capabilities are required and there is an unlocked emergency doors in all of our rooms. None of our rooms require you to use physical force or to crawl into small places.